Corporate Training

We deliver Corporate training programs and services that are specifically tailored to meet the needs and requirements of organizations that are looking to initiate or improve their processes, customer experiences and social media capabilities. 

In addition to the “Service Delivery Management Framework” curriculum we offer, we can also work with you to design customized training programs and products.  This customization would be for those clients that require company or organization specific training videos, curriculum, classroom delivery and/or other requirements.

Please contact us at sales@ccctrainingstore.com for further information or call us at 1-877-304-6127.

Service Delivery Management Framework

The CCC Training Store has licensed the full use and delivery of our sister company’s, Competitive Computing Consultants Inc., successful Service Delivery Management Framework training program.

With this training program, you can develop your employee business delivery skills related to automation of business processes, social media channels, customer management and end-to-end management of business operations using modern technologies and techniques.

The integrated curriculum creates an efficient service delivery culture within your organization or company supported and underpinned with automation. 

We believe in the integration of automated business processes with a focus on client/customer management all the while promoting products and services through traditional online and current social media delivery channels are vehicles for growth.

You can choose from a set of training options that will meet your indentified business and service delivery needs.  These training options are specific to the following areas of expertise:

Service Delivery Management Framework – Full Course Curriculum (Starting at $6,499.99 per employee)

  • Process Automation Component (Beginner/Intermediate or Advanced)
  • Customer Experience Component
  • Social Media for Business Component

Service Delivery Management Framework – Customer Experience Management (Starting at $4,499.99 per employee)

  • Process Automation Component (Beginner/Intermediate or Advanced)
  • Customer Experience Component

Service Delivery Management Framework – Social Media for Business (Starting at $4,499.99 per employee)

  • Process Automation Component (Beginner/Intermediate or Advanced)
  • Social Media for Business Component

Service Delivery Management Framework – Business and Service Delivery Management (Starting at $4,499.99 per employee)

  • Customer Experience Component
  • Social Media for Business Component
 Course Details