Customer Service Fundamentals Training - Creating the Customer Service Culture (Part 2)

Customer Service Fundamentals Training - Creating the Customer Service Culture (Part 2)

Regular price $69.00 USD per student Sale

Delivered Live Online, learn the Customer Service Fundamentals to elevate your client's experience.

Training Details - Sample Video

Once you have learned the various techniques, tools, and strategies used to plan Customer Service, it is important to learn how to implement the framework you have developed.

This course will teach you how to develop and continuously improve the implementation of customer service within your business and drive the focus on fostering a customer service-centric environment.

Some key topics that are covered in this course are:

  • Work culture of our company and how we can influence it to better serve the customer
  • Making customer experience your number one target to help raise all business results
  • Creating and driving your personal Customer Experience Vision
  • Holding yourself accountable to your vision and to your customer
  • Change management and the importance of growth

*Class size is limited to 10 participants.

Additionally, you will receive 30-day portal access to our Customer Service Training Modules on our Learning Portal.